About Us
Loyalty, redefined.
EXXIM is a Dubai-born digital loyalty, marketing, and customer experience agency with over 14 years of experience across the Middle East, Africa And Europe.
We combine deep digital marketing expertise with data, CRM, and loyalty strategies to design customer journeys that drive engagement, retention, and long-term profitability.
We’ve worked with some of the most respected brands locally and internationally, partnering to deliver strategic plans, local market knowledge, and practical execution that turn marketing into a sustainable growth engine.
AER™ LOYALTY CONTROL FRAMEWORK
Transform Your Business with AER™
AER™ (Attract · Engage · Retain) is a strategic framework that helps businesses separate real loyalty from discounts disguised as programs.
It reveals whether customers choose you by habit, by value, or by price — and gives leaders the control to design loyalty that changes behavior, not just transactions.
Built to diagnose before building, AER™ aligns strategy, experience, data, and economics so loyalty becomes intentional, measurable, and financially sound.
AER™
Q&A
EXXIM’s marketing services stand out through a holistic, end-to-end approach that treats marketing as a complete customer journey rather than a series of isolated campaigns.
From awareness to conversion and loyalty, strategies are designed to align customer experience, data, and business objectives into a single, coherent ecosystem focused on long-term value.
Each engagement is built around a deep understanding of the client’s goals, customers, and commercial realities, resulting in tailored, data-driven solutions rather than generic frameworks.
By combining digital marketing expertise with CRM, loyalty, and customer experience design, EXXIM enables brands to move beyond short-term tactics and achieve sustainable, measurable growth.
EXXIM provides integrated digital marketing, loyalty, and customer experience services designed to drive retention, growth, and long-term value.
Digital Marketing Strategy
- Digital marketing audits and diagnostics
- Channel and performance strategy (paid, owned, earned)
- Campaign planning and optimization
- Conversion and funnel optimization
Loyalty & Retention
- Loyalty strategy and program design
- Retention and frequency improvement frameworks
- Customer lifecycle and value management
- Loyalty mechanics beyond discounts
CRM & Data
- CRM strategy and setup
- Customer segmentation and personalization
- Data analysis and performance dashboards
- Customer lifetime value (CLV) optimization
Customer Experience (CX)
- Customer journey mapping and optimization
- Omnichannel experience design
- Friction and drop-off analysis
- Experience-led growth initiatives
Advisory & Ongoing Support
- Strategic advisory and audits
- Ongoing optimization and performance reviews
- Monthly or quarterly retainer models
- Market entry and regional expansion support
Yes — EXXIM helps brands turn social media advertising into a measurable growth channel, not just visibility.
Social media campaigns are designed to attract the right audiences, convert interest into action, and feed long-term loyalty and retention. From strategy and targeting to creative optimization and performance tracking, every campaign is built to deliver real business impact, not vanity metrics.
By connecting paid social with CRM, data, and customer journeys, social media advertising becomes a profit-driven engine that supports sustainable growth.
Some of our valued clients
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An Exxim Trading LLC company
Clover Bay Tower Office 407-10- Marasi Drive - Business Bay, Dubai, UAE
P.O. Box 487755 www.exxim.me